Service Advisor - Heavy Duty Parts
Kenworth Truck Centres
Mississauga, ON, Canada
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Our company is one of Ontario’s leading Truck Dealerships, with eight service locations across Ontario.

We are currently offering a unique opportunity for the right candidate to become part of our business.

If you are a dynamic and self-motivated professional with a positive attitude and looking to help people, we have a career for you!

We have an opening at our busy Mississauga location as a Service Advisor.

Duties/Responsibilities

In this challenging role you will be required to:

  • Greet all customers promptly and professionally
  • Assist customers with requests for repair
  • Perform walk-around inspection and verify service concerns
  • Follow-up on work in progress of each repair
  • Utilize your strong customer service skills to gather information from our customers and relay that information to the required individuals in our service team

Requirements/Attributes

  • High School Diploma (Required)
  • Exceptional Customer Service Skills
  • Great Ability to Communicate Professionally with Customers Face to Face, Over the Phone, and via e-mail
  • Must-Have Exceptional Attention to Detail
  • Must be Competent in Microsoft Office
  • Walk-In Customer Service experience
  • Truck Dealership experience
  • Service Advisor experience
  • G-class driver’s license with a clean driver’s abstract report
  • Truck OEM Warranty Experience would be an advantage
  • Heavy Truck Experience an asset but not necessary

 

What do we offer? 

  • Very Competitive Compensation Plan
  • Attractive Shift Premiums
  • Flexible Shifts to Suit Your Needs
  • Comprehensive Health & Dental Benefit Package
  • Profit-Sharing
  • OEM Training
  • Comprehensive Component Manufacturer Training
  • Modern Clean Facilities
  • State of the Art Tools and Technology
  • Opportunity for Advancement throughout the Company

 

 

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