IT Support
Horseshoe Resort
Barrie, ON, Canada
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POSITION: IT Support

DEPARTMENT: Information Technology

REPORTS TO: Information Technology Manager

STATUS OF POSITION: Seasonal

 

WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

 

Position Summary

 

The IT support employee will respond to inquiries from users and diagnose and resolve problems. Additionally they will be responsible for installing, maintaining, and upgrading desktop workstations.

 

Duties and Responsibilities:

  • Install, modify, clean, and repair computer hardware
  • Install, modify, and maintain computer software
  • Insure that all printers throughout the resort are functioning
  • Research pricing options for different hardware components
  • Backup for Network Administrator including server hardware, server software and operating systems, network infrastructure and active directory
  • Investigate any hardware/software problems
  • Create/maintain standard operating procedures (SOP’s)
  • Maintain desktop operating systems

 

Qualifications:

  • Able to work well with minimal supervision
  • Experience with computers both hardware and software
  • Experience with servers and network infrastructures

 

Join our team today, and enjoy employee perks such as Resort staff pass for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resort – Deerhurst Resort in Muskoka. 

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