POSITION: CUSTOMER SERVICE REPRESENTATIVE

UNIT: PURCHASING 

STATUS: TEMPORARY FULL TIME (Approximately October, 2022 – September 30 , 2023; may end sooner/be extend)

SALARY: $24.29-$27.13

POSITION DESCRIPTION:

The Purchasing Buyer/Customer Service Representative is responsible for placing routine orders submitted through requisitioning; issuing purchase orders; invoice reconciliation; and follow up and processing of returns.  This position will communicate with vendors and internal costumers regarding discrepancies, backorders or substitutions.  The Buyer/Customer Service Representative maintains warehouse inventory levels; administers STEGH’s uniform ordering and issuing program; administers new user set up and support in STEGH’s corporate procurement card program; and provides user support and training for MediSolutions software.

HOURS:

Typical coverage is required Monday through Friday, 0800-1600. The successful candidate also must have flexibility to adjust their schedule in order to meet the needs of the Hospital.

SKILLS & QUALIFICATIONS REQUIRED:

• Minimum education of Ontario Secondary School Diploma or equivalent, however preference will be given to those with a post-secondary diploma/degree in a related field.
• Minimum of two (2) year previous buying experience; preferably in a Healthcare/Hospital setting.
• Strong working knowledge of inventory control and purchasing practices including contract management.
• Must be able to demonstrate a strong understanding of medical products
• Advanced computer expertise in Microsoft Word, Outlook and Excel; MediSolutions Software expertise preferred.
• Proven ability to work with minimal supervision, utilizing effective organizational skills in an ever-changing environment.
• Must be customer focused and be willing to problem solve with excellent communication skills, both verbal and written; working with staff, leadership and supply chain partners.
• Demonstrated dependable attendance and performance record.
• Excellent performance record reflective of STEGH’s Mission, Vision, Values and Code of Conduct

Successful candidates must provide evidence of a fully completed COVID-19 vaccination status prior to your first day of work. Any candidate entering the facility to attend an interview will be required to provide evidence of a fully completed COVID-19 vaccination status. To be considered fully immunized, individuals need to have received their second dose of a COVID-19 vaccine at least 14 days earlier than the date they arriving to an interview or to begin work at STEGH.

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