Experienced HVAC Sales Representative
Climate Experts Heating & Cooling Inc.
Pickering, ON, Canada
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Description

We are looking for a result-driven Residential HVAC Sales Associate to be responsible for all sales job duties; from generating leads to closing maintenance contracts and everything in between.

What is a Sales Associate - What are they responsible for?

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our visual appearance with high standards.

Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the company's sales goals. YOU are the star of this show and you have the drive and "GO GETER" hunger to seek and close sales. We use tablets, so you need to be a little tech-savvy, but are willing to teach the right candidates.

 

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers' needs and provide assistance and information on product features
  • Welcome customers queries
  • Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
  • “Go the extra mile” to drive sales
  • Actively seek out customers in trade shows, etc.
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross-sell products
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Suggest ways to improve sales (e.g. planning marketing activities, changing campaigns, and designing ads)
  • Quarterly Goals/Targets

  • Guaranteed Leads are provided as they come in

 

Requirements

  • Experience as an HVAC Sales Associate, Sales Representative or similar role in field
  • Basic understanding of sales principles and customer service practices
  • Background in Marketing is an asset
  • Experience in building a price book is an asset
  • Experience working with FieldEdge, MS Office, and Google is an asset
  • Excellent Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Familiarity with HVAC products
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with a customer service focus
  • High school degree
  • BS degree in Marketing or a related field would be an asset
  • Ability to work flexible working hours, between 830am and 7pm - customers' requests

 

Benefits

  • Over competitive wages
  • Extended health benefits 
  • Possible Company vehicle for the right candidate or car allowance
  • In house bonuses
  • Performance Bonuses (quarterly and annually)
  • 3 weeks paid vacation days
  • 5 paid sick days
  • Possible 4 day work week

 

About Us

We are a Canadian-owned and operated company serving the Durham Region, GTA, and the surrounding area. We install, service, and maintain all major brands of furnaces, Hot water tanks, tankless, air conditioners, plus more.

We are available to serve you with 24/7 emergency service in a quick and timely manner. Our technicians are bonded, licensed, vaccinated, and insured while providing quality customer service all year around. We provide residential and custom home AC, water, gas, and heating installations,  services, furnace repair, HVAC, and air conditioning repair and maintenance in the Durham Region, Toronto, GTA, and beyond. We love what we do, helping the community stay safe, warm in the winter, and cool in the summer, at reasonable prices.

 

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