Credit, Collection & AR Specialist

The role would suit an individual whom has had previous credit granting and collection experience. You must have the ability to work well in a team environment while also having the maturity and experience to work independently. Being able to adapt to frequently changing priorities and workloads, while still maintaining a professional demeanor and organization, is essential. The successful candidate will be detail orientated, a great communicator  who has the ability to identify problems and offer flexible solutions to the benefit of both the customer and the company.  Previous construction credit experience is highly desirable, especially in a contractor direct sales environment.

Duties and responsibilities

• Analyse new credit applications, which will include credit investigations and limit recommendations
• Monitor and adjust credit limits for existing customer base as needed
• Determine when additional security is required to mitigate risk
• Make collection calls to follow up on past-due or exceeding credit limit customers
• Work closely with the Cash Application Dept to accurately process payments as well as communicate with customers on the various payment platforms available to them
• Meet Company and Department goals to ensure the portfolio maintains a high level of success
• Provide a professional, courteous customer service experience to our internal & external customers
• Communicate frequently with internal partners to aid in dispute resolution, account concerns, etc
• Complete account reconciliations as needed
• Prepare monthly aging report and concern reports within established timelines.

Strengths & Skill Set

• Think independently as well as work with a team
• Ability to nurture and develop relationships
• Must understand basic accounting principles and be comfortable working with numbers
• Professional demeanour and appearance
• Clear verbal and written language skills
• Goal orientated
• Proactive problem solver
• Able to adapt to changing priorities

• Flourishes in a high volume atmosphere

Experience and Qualifications

• 3-5 years in a credit granting role
• College certificate or diploma – Business related (Finance, Accounting, Administration) desired
• Microsoft Office proficient
• Previous construction credit experience preferred
• Familiarity with construction/collection laws preferred
• Ability to work flexible hours
• Fluency in French desired but not mandatory