We are your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies of 2024!
We are looking for a skilled, dedicated person to fill the position of Service Writer at our Sussex, NB location.
Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Responsibilities:
- Fields internal and external customer inquiries to the Service Department
- Process warranty claims
- Update customer profiles
- Check technician's time punches daily
- Screen service calls and direct calls as needed
- Process internal work orders
- Order and apply parts for work orders
- Communicate on parts and/or service issues when required
Requirements:
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High school diploma or equivalent
What We Offer:
- Full-time employment
- Opportunity for advancement within a progressive organization
- Competitive compensation package which includes salary
- Family health benefits
- Company pension plan
- Boot and tool allowance
- We are now offering a personal finance training program through Enriched Academy for all our employees
Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!