Clinical Information Clerk 2 (Full-time Permanent)
Lake of the Woods District Hospital
Kenora, ON, Canada
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Competition Number 


Job Type

Full-time Permanent


1.00 FTE

Monday to Friday Days, subject to change pending operational requirements




3E - Medical/Surgical/Intensive Care


$24.8115 to $25.7481 per hour

As per CUPE LOCAL 822 Collective Agreement

Closing Date

Ongoing until filled



The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients.    As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. We cannot make any promises, but we will consider your qualifications and the potential you bring. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.


Why Work with LWDH? In this position, there are many benefits to joining our team:

  • 2 weeks paid vacation
  • Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
  • Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
  • Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
  • Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!




  • Secondary School Graduation Diploma
  • Medical Terminology Course required
  • Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience


  • Recent and related experienced, preferred

Knowledge & Skills

  • Demonstrated knowledge of and proficiency with Medical Terminology
  • Knowledge of pharmacology an asset
  • Proficiency and familiarity with the use of a computer and Microsoft Office applications
  • Proficiency and familiarity with computerized patient information systems
  • Experience with transcribing physician orders
  • Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
  • Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
  • Proven typing skills of 30 words per minute (tested)
  • Reliable attendance record


Please apply through the online application process via

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393


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